These Terms of Service ("Terms") govern your use of the website and services provided by eTravel Hub LLC. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must discontinue use of the website immediately.
eTravel Hub LLC is a privately owned document assistance company. We help individuals prepare, review, and submit travel-related applications such as visas, permits, entry registrations, and related documentation.
We are not a government agency and do not issue visas or travel authorizations. All approval decisions are made solely by the appropriate government authorities.
eTravel Hub LLC operates independently and is not affiliated with, endorsed by, or representing any government body, immigration authority, embassy, or consulate.
Our services consist solely of administrative assistance and document facilitation. Any applicable government fees are separate from our service fees and are disclosed where required.
By using our website or purchasing our services, you enter into a binding agreement with eTravel Hub LLC. You confirm that:
You are at least 18 years of age, or using the service with parental/guardian consent.
The information you provide is accurate and complete.
You understand that final approval decisions rest with government authorities.
We assist in:
Reviewing application details
Formatting and preparing documents
Submitting applications where applicable
Providing customer support during the process
We cannot:
Guarantee approval of any application
Expedite or control government processing times
Prevent requests for additional documentation
Override decisions made by authorities
As the applicant, you are responsible for:
Ensuring your passport meets destination validity requirements (often at least six months beyond travel dates).
Reviewing completed applications promptly.
Notifying us of any errors within 24 hours of receiving your completed documents.
Providing truthful and lawful information at all times.
Failure to provide accurate information may result in rejection without refund of applicable government fees.
Payment Terms
Full payment is required before processing begins.
Refund Conditions
If work has not started, you may request a full refund within 24 hours of payment.
If processing has begun, refunds may be partial to account for services already performed.
Government fees are non-refundable once submitted to the relevant authority.
Cancellation requests must be submitted in writing to: inquiries@etravel-hub.com
Estimated processing times provided on our website are for guidance only. Actual timelines depend on:
Accuracy of submitted information
Government processing speed
Third-party systems or external factors
We are not liable for delays caused by government agencies or external service providers.
If an error in your completed application is due to our mistake, we will correct it at no additional charge.
If the error results from incorrect or incomplete information you provided, additional service fees may apply.
All website materials, including text, graphics, branding, and software, remain the property of eTravel Hub LLC and may not be copied, reproduced, or distributed without written permission.
Any reviews, testimonials, or materials you submit grant eTravel Hub LLC a non-exclusive, worldwide, royalty-free license to use such content for operational or promotional purposes.
You agree not to:
Violate any applicable laws
Submit false or misleading information
Attempt to interfere with our website systems
Introduce malicious software
Use our content without authorization
Violation of these terms may result in immediate termination of service.
Our services are provided on an "as available" and "as is" basis. We make no warranties, express or implied, regarding:
Approval outcomes
Exact processing timelines
Continuous operation of government portals
Uninterrupted access to our website
We do not provide legal advice. Information shared through our website or support channels is for general informational purposes only.
If you require legal guidance, you should consult a qualified attorney.
By engaging our services, you consent to receive communications from eTravel Hub LLC via:
Email (including unencrypted email)
Telephone calls or SMS
Website chat or contact forms
These communications may include personal information related to your application. While we apply reasonable safeguards, you acknowledge that electronic communications may carry inherent risks.
To the fullest extent permitted by law, eTravel Hub LLC's total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
We are not liable for indirect, incidental, or consequential damages, including but not limited to missed flights, hotel costs, or travel disruptions.
These Terms shall be governed by the laws of the State of Florida, United States.
Any disputes arising from these Terms shall be handled within the appropriate courts located in Florida, unless otherwise required by applicable law.
Before initiating formal proceedings, both parties agree to attempt good-faith resolution within 30 days of written notice.
If resolution cannot be reached, disputes may proceed to small claims court (where eligible) or a court of competent jurisdiction.
We collect personal data necessary to:
Prepare and submit applications
Communicate regarding your order
Improve service quality
Information may be shared only:
With relevant authorities for processing
When required by law
To prevent fraud or unlawful activity
We implement reasonable security measures but cannot guarantee absolute internet security.
You may request access, correction, or deletion of your personal information where permitted by law.
Our website may use cookies to enhance functionality and user experience. You may disable cookies through your browser settings; however, certain features may not function properly.
We reserve the right to amend these Terms at any time. Updated versions will be posted on our website and become effective upon publication.
eTravel Hub LLC
12748 Lexington Summit St
Orlando, Florida 32828
United States
Email: inquiries@etravel-hub.com
Phone: +1 (234) 404 5600